Orders placed before 3:00 PM on business days are processed the same day, while those placed after that time are handled the next business day. The processing time is usually 1 to 2 business days (Monday to Saturday, excluding Sunday). Once shipped, delivery generally takes 5 to 10 business days (Monday to Friday). Therefore, the total estimated delivery time is between 6 and 12 business days from the date of purchase. Want to know more? Check out our shipping policy for all the details.

After shipping, you will receive an email containing your tracking number. You can then track the status of your order through our website.

You can cancel or modify your order within 4 hours of placing it. To do so, please contact our customer service team. After this period, we cannot guarantee cancellation or modification.

You can return unwanted items within 30 days of receipt for a full refund or an exchange. Items must be unused and in their original packaging. Return shipping costs are the responsibility of the customer. For more details, please also check our return policy here → return policy.

If your order arrived damaged or defective, please contact our customer service immediately. We will provide you with instructions to return the item and arrange an exchange or a refund.