Terms and Conditions

Article 1 – Definitions

In these Terms and Conditions, the following definitions apply:

• Withdrawal period: the period within which the consumer can exercise the right of withdrawal.
• Consumer: a natural person not acting for purposes related to trade, business, craft, or profession who enters into a distance contract with the entrepreneur.
• Continuous performance contract: a distance contract concerning a series of products or services whose supply and/or purchase obligations are spread over time.
• Right of withdrawal: the consumer’s option to withdraw from the distance contract within the withdrawal period.
• Entrepreneur: the natural or legal person offering products and/or services to consumers at a distance.
• Distance contract: an agreement concluded between the entrepreneur and the consumer through one or more means of distance communication.
• CESOP: the Central Electronic System of Payment information, established by the EU to monitor payment service providers.

Article 2 – Identity of the Entrepreneur

Business Name: LS Ecom
Company Registration Number (KvK): 93744617
VAT Number: NL005039664B06
Address: Wendelaar 1, 4133 CA Vianen, The Netherlands (no visitor or retail location)
Trade Name: Harrison of California
Email: support@harrisonofcalifornia.com

Article 3 – Scope of Application

These Terms and Conditions apply to every offer made by the entrepreneur and to every distance contract concluded between the entrepreneur and the consumer.

Before the contract is concluded, these Terms and Conditions will be made available to the consumer on a durable medium or by other suitable means.

Article 4 – The Offer

All offers are non-binding. The entrepreneur reserves the right to modify or withdraw offers at any time.

The offer clearly specifies the total cost, including delivery charges, customs duties, and any additional fees imposed by postal or transport services.

 

Article 5 – Conclusion of the Contract

The contract is concluded once the consumer accepts the offer and fulfills the stated conditions.

The entrepreneur immediately confirms the acceptance electronically.

Article 6 – Right of Withdrawal

The consumer has 30 days from the date of receipt of the product to exercise the right of withdrawal without stating a reason.

Return shipping costs are borne by the consumer when exercising the right of withdrawal.

Article 7 – Refund in Case of Withdrawal

The entrepreneur refunds payments within 14 days of receiving notice of withdrawal, provided the product is returned in perfect condition and in its original packaging.

 

Article 8 – Customs, Import Duties, and VAT

All goods offered and sold on this website are shipped under the delivery term Delivered Duty Unpaid (DDU), as defined by Incoterms 2000. The customer is solely responsible for all costs and obligations related to importing the goods into the destination country.

These obligations include, but are not limited to:

• • Payment of import duties, Value Added Tax (VAT), Goods and Services Tax (GST), and any other applicable taxes at the point of entry.

  • Clearance fees, including brokerage, inspection, or handling charges imposed by customs authorities, postal services, or carriers.

  • Compliance with local laws, product regulations, restrictions, and certification requirements in the country of delivery.

• The seller (the entrepreneur) does not act as the importer of record for any order. Legal ownership and responsibility for the goods transfer to the customer upon shipment. The entrepreneur is not liable for any delays, seizures, refusals, or penalties resulting from the customer’s failure to comply with import laws or pay required fees.
• The entrepreneur provides necessary commercial documentation for international shipment (pro forma or commercial invoice, product description, declared value) but does not guarantee compliance with technical or regulatory requirements of the destination country. It is the customer’s responsibility to verify whether importation is permitted, restricted, or subject to special licenses or permits.
• The customer agrees to indemnify and hold the entrepreneur harmless from any financial consequences, claims, penalties, or costs imposed by customs authorities or third parties due to non-compliance with import regulations.
• Customers are strongly advised to contact their local customs authority or review import guidelines before placing an order to avoid unexpected fees, delays, or refusals at the border.

Article 9 – CESOP Compliance

As of 2024, payment service providers are required to record transaction data in the CESOP system in accordance with European Union regulations.

The entrepreneur complies with these obligations, which may affect the monitoring and reporting of payment transactions.

 

Article 10 – Compliance and Warranty

The entrepreneur guarantees that the products comply with the contract and applicable legal standards.

Complaints regarding defects must be reported in writing within 14 days of discovery.

Products must be returned in their original condition and packaging.

 

Article 11 – Delivery

Orders are delivered within 30 days, unless otherwise agreed.

In case of delay, the entrepreneur will inform the consumer within 14 days of the order date.

Orders are shipped with the customer as the recipient and responsible party for all import-related procedures.

The entrepreneur ensures compliance with international shipping regulations but is not liable for delays or issues during customs clearance.

The customer’s failure to fulfill import obligations does not constitute grounds for cancellation or refund.

Article 12 – Complaint Handling

Complaints must be submitted in writing within 7 days of discovering the issue.

The entrepreneur will respond within 14 days. If more time is needed, an estimated response timeline will be provided.

Article 13 – Disputes

These Terms and Conditions are governed by Dutch law.

Disputes will preferably be resolved amicably.

If necessary, disputes shall be submitted to the competent courts of the Netherlands.